Accessibility Policy

1. Purpose

This policy outlines [Organization Name]’s commitment to accessibility and inclusion. We strive to provide goods, services, and facilities that are accessible to everyone, including people with disabilities, in accordance with applicable accessibility legislation.

2. Scope

This policy applies to all employees, contractors, volunteers, and others who interact with the public or third parties on behalf of [Organization Name], as well as those involved in the development of policies, procedures, and services.

3. Commitment to Accessibility

[Organization Name] is committed to:

• Ensuring that all services, programs, and facilities are accessible to all users.

• Meeting the requirements of applicable accessibility legislation such as the Americans with Disabilities Act (ADA) or Accessibility for Ontarians with Disabilities Act (AODA), as applicable.

• Providing accessible digital content, websites, and communication materials.

• Identifying and removing barriers to accessibility.

4. Key Principles

We follow these core principles:

• Dignity: Respecting the dignity of people with disabilities.

• Independence: Allowing individuals with disabilities to act on their own without unnecessary help.

• Integration: Providing services in a way that allows people with disabilities to benefit in the same place and in similar ways as others.

• Equal Opportunity: Giving people with disabilities the same chances, options, benefits, and results as others.

5. Communication

We communicate with people with disabilities in ways that consider their disabilities. Upon request, we will provide information and communication materials in accessible formats or with communication supports.

6. Digital Accessibility

[Organization Name] is committed to ensuring that its website and digital content conform to recognized accessibility standards such as WCAG 2.1 (Web Content Accessibility Guidelines).

7. Training

All employees and volunteers will receive training on:

• Accessibility requirements

• How to interact and communicate with people with various types of disabilities

• How to use assistive devices and equipment

• How to help individuals who are having difficulty accessing our services

8. Assistive Devices, Support Persons, and Service Animals

We welcome individuals who use assistive devices, are accompanied by support persons, or rely on service animals. We will accommodate these as required by law and best practices.

9. Feedback Process

Feedback on accessibility is welcomed and valued. Individuals can provide feedback in person, by phone, by email, or through our website. Feedback will be reviewed and responded to in a timely manner.

Contact Information:

• Phone: [Insert phone number]

• Email: [Insert email address]

• Website: [Insert URL]

• Mailing Address: [Insert address]

10. Review and Updates

This policy will be reviewed regularly and updated as needed to ensure ongoing compliance and improvement.